Privacy notice
This notice explains how System Sequoia Path Ltd handles personal data when you use our website or enquire about customer journey event mapping.
Data controller
System Sequoia Path Ltd is the data controller. Contact: contact@system-sequoiapath.click, 0192240879, Street: 459 Walsall Road; City: Walsall; State/province/area: Staffordshire; Zip code: WS6 6HY; Country: United Kingdom.
Data we collect
- Enquiry details you submit (name, email, engagement interest, message, and optional project scope).
- Correspondence related to proposals and delivered work.
- Technical logs such as IP address and browser type when essential for security.
- Optional analytics cookies if you accept them — see our cookies page.
Purposes and lawful bases
We process enquiry and contract data to respond to you and to deliver commissioned work (contract / steps prior to contract). We keep limited records for accounting and legal obligations (legal obligation). Where we use optional analytics cookies, we rely on consent.
Retention
Enquiry messages without a resulting engagement are retained for up to 18 months. Contracts, invoices, and engagement files are retained for up to seven years to meet accounting and dispute needs. Cookie consent choices remain until you clear storage or change your preference.
Sharing
We use trusted processors for email and hosting. We do not sell personal data. We share information when required by law or to protect legitimate interests such as investigating abuse of the site.
International transfers
If a processor stores data outside the United Kingdom, we require appropriate safeguards such as UK International Data Transfer Agreements or equivalent contractual clauses.
Your rights
Under United Kingdom data protection law you may request access, rectification, erasure, restriction, objection, or portability where applicable, and you may withdraw cookie consent at any time. You may complain to the Information Commissioner’s Office (ICO).
Children
Our services are directed at organisations and adult professionals. We do not knowingly collect data from children.
Updates
We may update this notice to reflect practice or legal changes. The revised version will appear on this page.